Privacy Policy

This policy outlines how we collect, use and safeguard your information when you visit our website or make a purchase from our online shop.

By accessing or using our website and shop you agree to the terms of this policy.

If you do not agree with these terms, please do not use our website or provide us with any personal information.

1. Information we collect

When you visit our website we may automatically collect certain information, this includes:

Your IP address
The browser type
The operating system
The referring URLs
Other technical information

We may also collect information about your browsing behaviour, such as:

The pages you view
The links that you click

If you make a purchase from our online shop we may collect additional information from you, including:

Your name
Your email address
The shipping address
The billing address
Payment information
Other order details

2. How we use your information

We use the information we collect for the following purposes:

To process and fulfil your orders
To communicate with you about your orders and inquiries
To improve our website and shop
To enhance your shopping experience
To detect and prevent fraud
To detect and prevent unauthorised access to our website and shop
To comply with legal and regulatory requirements

3. Cookies

We use cookies and similar tracking technologies to collect information and improve your browsing experience. Cookies are small files stored on your computer or device that allow us to recognise your browser and remember certain information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our website.

4. Third-party services

We may use third-party services, such as payment processors and analytics providers, to help us operate our website and shop. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Data security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure and we cannot guarantee the absolute security of your information.

6. Children’s privacy

Our website and shop are not intended for use by children under the age of 13 and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us and we will take steps to delete it immediately.

7. Changes to this privacy policy

We reserve the right to update or change this privacy policy at any time. Any changes will be effective immediately upon posting the updated policy on this page.

8. Contact us

If you have any questions, concerns or need assistance with our privacy policy please don’t hesitate to contact admin@narrowboatroundtuit.co.uk.

By using our website and shop you acknowledge that you have read and understood this privacy policy and agree to be bound by its terms and conditions.